Important Dishwasher Recall Information

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Appliance safety is very important to us and we want to ensure that our customers and readers are aware of current safety recalls.  As of October 1st, a recall has been issued for a number of Bosch, Gaggenau, Thermador, and Kenmore Elite Dishwashers.

Dishwasher Recall Serial & Model Numbers

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The reason for the recall is an issue with the power cord on the above mentioned models produced between January 2008 and December 2013 (sold between January 2009 and May 2014).  The cord could potentially overheat and in some cases cause an electrical fire.  There have been at least 10 reports of issues with this, 5 reports of fire at this time, and thankfully no injuries.

To prevent future hazard, we strongly recommend you refrain from using the appliance until the necessary repairs have been made.  You can contact the manufacturer for information regarding a free inspection and repair for you dishwasher.  Just have your model/serial number ready depending on the brand so they can assist you.  If you’re having trouble finding the model number, head over to our model number locator for a list of likely locations and diagrams.

For full details on the recall and contact info visit: http://www.cpsc.gov/en/Recalls/2016/BSH-Home-Appliances-Recalls-Dishwashers/#remedy

For Bosch Dishwasher Models, you can check your recall status at: https://www.boschdishpowercord.com/


You can find dishwasher replacement parts and thousands of other parts on our website at 1stSourceServall.com.  Be sure to like and share this post, and leave any questions, comments, or suggestions for future blogs below!

11 thoughts on “Important Dishwasher Recall Information

    • Thanks for your question Jason! This recall applies to dishwashers sold nationwide whether they were purchased at a specialty store, department store, home improvement store, from a distributor, or even online. The best way to know if you have an affected dishwasher is to check your model/serial number and to contact the manufacturer.

  1. Steve Hummel

    My dishwasher has trim to be removed before it can be repaired. Who takes care of this ( the removal and replacement of the trim)?

    • Thank you for your question! Unfortunately I cannot provide you with a sure answer as I am not a service technician.

      Typically the manufacturer would recommend unplugging the appliance in addition to stopping use in the event of a recall. However, the recommendation to stop use and contact BSH Home Appliances for a free inspection and repair suggests that disconnecting the power may be a more involved process.

  2. Shirley Reid

    I received a recall notice for my bosch dish washer late in 2015 and a serviceman replaced a part. I have now received another recall notice but I don`t know if it is for the same issue. Have there been two seprate recalls or would this be the same one

    • Unfortunately, we don’t have that information. Although there hasn’t seemed to have been another Bosch recall recently, it could certainly still be possible that it is for a separate issue. We highly recommend contacting Bosch directly about the notice you received to be sure.

  3. Judy

    How do I get my 1 year old model ( she53TL6uc/02) on the Bosch Dishwasher recall list?
    Just had a near fire episode with melted power cord wires and kitchen filled with melting wire electrical smell. FYI it took me 6 telephone calls( in one day) to get them to find some one to fix it in under two weeks. They just wanted to diagnose( 2 weeks out) then get authorizations after they do that for the repair… I was told by one lady , this is not on the recall list! Well maybe it should be. ,!

    • Judy, we are sorry to hear that happened and hope no one was hurt. Unfortunately as we do not have any control over recalls, the only thing that we can really recommend is contacting Bosch directly and letting them know about what happened to your unit, which it seems you have already done. Most recalls are “voluntary,” meaning that the manufacturer willingly recalls the product. If Bosch hears of multiple instances of this happening to the same model or group of models produced around the same time they may determine that there is a need to look into the issue or for a recall.

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