Carrier Air Conditioner & Heat Pump Recall Information


We care about your safety, which is why we try to keep you up-to-date with the latest appliance recall information.

Carrier issued a recall today (December 22, 2015) in order to repair certain Packaged Terminal Air Conditioners (PTAC Units) and Heat Pumps (PTHP) models due to risk of fire hazard.  The recall includes units with original power cords, as well as those with previously replaced power cords from a prior recall in 2007.

The following models are included in this recall, totaling approximately 285,000 units:

Carrier Recall

The power cord on these models has been found to potentially overheat, making it a fire hazard risk.  At this time, 47 incidents of the power cord overheating have been reported including 2 instances of hotel fires and 1 injury.  Many cases involved melted power cords and/or scorched outlets.

The manufacturer strongly recommends unplugging the unit and refraining from using it until the power cord has been replaced.  A new power cord can be obtained by contacting Carrier by phone at 800-761-8492 or visiting their website,

You will need your model and serial number, which can usually be found behind the front panel of the unit on the ratings plate.

For additional information visit the following links:

If you own one or more of the affected units, you should receive an email or letter in the mail in regards to the recall notice.

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